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Atención al cliente 091 234-ELLA
Envio gratis en todas las ordenes. Sin compra mínima
Upon receiving your order, our team will process and prepare it for shipment within 3 business days. Please note that order processing time does not include weekends or holidays. We make every effort to ensure prompt processing to get your order on its way to you as quickly as possible.
We will have an art preview to you within a week, after you place your order. (May take up to 12 days during peak times),once you approve it, we will get it printed. The production time will take about a week or so, we will ship it as soon as the work is done. The shipping may take 1-2 weeks. So it might take 3-4 weeks for you to receive the artwork. We know it's a little bit long but we would rather you receive your canvas slightly later and be happy with it than receive it quicker and be disappointed.
Orders with a total value of $39 or more (before taxes and discounts) are eligible for free shipping. For orders below $39, standard shipping rates will apply.
We use Yun express, USPS, UPS, DHL or FedEx to ship our order based on your location and available inventory.
Shipping times vary depending on the destination and the chosen shipping method. Estimated shipping times for each location will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances such as customs clearance, weather conditions, or other factors beyond our control.
For orders that qualify for free shipping (over $39), no additional shipping charges will apply. For orders below $39, standard shipping rates will be calculated based on the weight, size, and destination of your order. The shipping cost will be displayed during the checkout process before you complete your purchase.
Once your order is shipped, we will provide you with a tracking number through your account dashboard. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated delivery date. We recommend using 17track.
Please ensure that you provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact our customer support as soon as possible.
We proudly offer international shipping to customers around the world. Please note that international orders may be subject to customs clearance procedures, which can cause delays beyond the estimated shipping times. Customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient and may be collected upon delivery.
If you have any questions or concerns regarding our shipping policy, please contact our customer support team via Email: info@bunnymuse.com.
Our customer support team is available to assist you and provide any necessary clarification regarding shipping-related inquiries.
Thank you for choosing BunnyMuse. We appreciate your understanding of our shipping policy, and we are dedicated to delivering your order to you as quickly and efficiently as possible.
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