FAQ

PREP
Remove any nail polish and trim down natural nails. Wash hands thoroughly with soap. Buff the nail gently using the nail file and push back cuticles with the wooden stick. Wipe each nail using the alcohol wipe provided. Select correct size nail for each finger and set aside in order.

GLUE APPLICATION (Up to 2~3 weeks Wear)
- Apply a thin layer of glue to back of artificial nail.
- Apply a small dot of glue to natural nail.
- Align with cuticle, gently press on & hold for 15 seconds.

PRO TIPS
- Avoid contact with water for the first hour.
- Apply enough glue to avoid air pockets, secure properly, and extend wear time.
- Immediately wipe off excess glue if over-gluing occurs.

For more details, please see our size guide, and follow the instructions.

Soak nails in warm soapy water for 10 minutes. Carefully lift the sides of the artificial nail and remove it fully. If the nail is still on strong, soak for another 2-3 minutes.

No worries babe! If some nails are coming off before others, it is usually because the glue application to each nail was not consistent. Simply add more glue to your natural nail and a dot to the back of the artificial nail then re-apply it.

Be sure to review the Prep & How To Apply section to ensure the application process is being followed correctly. Perfect nail application requires careful preparation and following the instructions is critical to ensure a long-wearing, instant manicure.

Each BunnyMuse nail kit includes everything you need for a picture perfect application. What’s inside every kit:
- Press-On Nails
- Nail Buffer
- Sticky Tab
- Nail File
- Manicure Stick
- Cuticle Pusher

Yes! BunnyMuse nails can be applied multiple times. The average total wear time is around 2-3 weeks. This means you can get 2-3 applications depending on your application wear times. After each nail removal, you'll want to gently buff the underside of the nails to smooth out any excess glue. This will help create a better surface for re-application.

Absolutely! We are not the typical press-on nail brand that is made from thin and flimsy plastic. Each BunnyMuse set is created using a unique production process to create high quality and super durable nails. You can feel confident while performing your daily tasks without worrying about a break or split!

BunnyMuse nails are super light and ultra comfortable to wear. The thickness of the press-on nails match the thickness of your natural nail, but feel stronger and more durable.

Definitely! Your natural nails underneath your BunnyMuse press-ons are perfectly safe. The nail glue is non damaging will not cause any damage to your natural nails.

To ensure a healthy natural nail, please ensure proper prep and application. Recommended wear time is 7-14 days. Anything longer than 14 days can increase chances of water becoming trapped in between the artificial nail and adhesive, causing bacteria growth. To ensure this doesn’t happen, once the nails begin to lift, follow the removal procedures. You can reapply the nails, just ensure your natural nail and the artificial nail are clean and properly prepared for reapplication.

Definitely! Just let us know how you want it looks, and we will give you an invoice within a week.

Please refer to our return policy here, we are happy to help you at any time. For further question, please email us at info@bunnymuse.com.

Once you place an order, we will send you an order confirmation email as soon as possible. Before it is confirmed, a cancellation request is possible. Please contact us at info@bunnymuse.com or fill out our contact us form.
However, once your order is confirmed, unfortunately we can not cancel your order.

We know you want your order ASAP. We are just as excited for you to receive your new BunnyMuse nails!
For more details, please refer to our shipping policy here.

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; check your order to ensure the shipping address provided was correct.
BunnyMuse does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

No worries babe! As long as your order hasn’t shipped, we are able to make changes/modifications to the shipping address. If you need to update your shipping details contact us immediately at info@bunnymuse.com or by completing the contact us form.
If you order has already shipped, unfortunately we are unable to make any changes.

No worries babe! We are here for you. Please contact us via email at info@bunnymuse.com or our contact us form. We will respond to your inquiry within 48 business hours. Please note, we are closed for all major holidays and you may receive a delay in response during those times.

We are always open to content collaborations! If you are in LOVE with the brand and interested in working with BunnyMuse, email us at info@bunnymuse.com or fill out our contact us form. Please include links to your social media profiles.